Privacy Policy

Privacy Policy

Montevista Rehabilitation and Skilled Care is committed to protecting your privacy. We use the information we collect from you solely to process payments and to respond to your requests. Montevista Rehabilitation and Skilled Care does not sell, trade, or rent your personal information to others.

What information do we collect? How do we use it?

When you make a credit card payment on the website, we need to know your name, e-mail address, and mailing address. This allows us to process your payment. We may also use the information we collect from you to occasionally notify you about important functionality changes to the Web site, new services, and special offers we think you’ll find valuable. However, every message you receive from us will include simple instructions for removing your address from future mailings.

Will Montevista Rehabilitation and Skilled Care disclose the information it collects to outside parties?

Montevista Rehabilitation and Skilled Care does not sell, trade, or rent your personal information to others.

Notwithstanding anything to the contrary in the foregoing paragraph, in the event Montevista Rehabilitation and Skilled Care sells all or part of its assets, your personal information may be a part of those assets that are sold and the third party purchaser shall have the right to use your personal information in accordance with its privacy policy.

Is it safe to give my credit card number on the Internet?

When you place an order at Montevista Rehabilitation and Skilled Care, you can rest assured that the payment information you provide will only be viewed by those with the proper authorization. As soon as you make a payment, our secure server software encrypts all of your personal information, including your credit card number, name, and address, so that it cannot be read as the information travels across the Internet. On-line bill payment at Montevista Rehabilitation and Skilled Care is both convenient AND safe!

Web Analytics and Cookie Disclosure

We use Google Analytics 4 (GA4) to collect and analyze information about how visitors interact with our website. This tool uses cookies and tracking technologies to collect data such as your IP address, device type, browser characteristics, operating system, referring URLs, and actions taken on our site. This information helps us optimize our website performance and improve user experience. No personal health information (PHI) or form-input data is transmitted to Google. You can control, restrict, or opt out of these tracking technologies at any time by updating your preferences through our website’s Cookie Consent Banner.

Your Choice and Consent

We do not track your online activities or deploy analytics cookies automatically upon your arrival at our website. By interacting with our Cookie Consent Banner and explicitly selecting “Accept,” you grant us permission to utilize analytics cookies as described. If you choose to decline, or if you ignore the banner, tracking scripts are entirely blocked from executing. You may modify or revoke your consent selections at any time by clicking the cookie preference button available on our website.

Global Privacy Control (GPC) and Do Not Track Signals

Our website is designed to automatically recognize and honor Global Privacy Control (GPC) signals sent by your web browser. If your browser transmits a valid GPC or universal opt-out signal upon entry, our cookie management system will automatically interpret this as a request to decline all non-essential analytics tracking, ensuring no data is transmitted to external analytics providers during your session.

Interactive Communication and Chat Support

We utilize webchat messaging components provided by Birdeye to streamline communication, manage scheduling, and process resident placement inquiries. If you choose to engage with the live chat feature, the session transcripts, text inputs, and technical metadata are processed through Birdeye’s secure servers to fulfill your immediate support requests. In strict accordance with privacy compliance standards, this chat framework is completely frozen and blocked from loading, tracking your movements, or capturing data inputs until you provide explicit, affirmative consent via our cookie selection interfaces.

Interactive Map Elements

For your convenience, our location pages feature interactive maps embedded via Google Maps. To protect your digital footprint, the map frames are kept in an isolated placeholder state upon page load. No communication occurs with Google servers, and your IP address or browser characteristics are not leaked prior to interaction. The map layout will only initialize after you grant functional cookie consent.

Third-Party Review Widgets

Our homepage features an integrated Birdeye Customer Reviews Widget to showcase verified public feedback from residents and families. This element utilizes a script block that is held in a pre-consent block list. It is restricted from injecting external iframes or executing tracking scripts until you choose to opt in by selecting “Accept Cookies” on the review widget placeholder or our master consent banner.

Embedded Video Content (YouTube)

Our website features embedded video walkthroughs and virtual tours hosted via YouTube. These interactive video frames utilize a script deployment that is held in a strict pre-consent block list. Loading or visiting a page with an embedded video will not trigger connection strings to YouTube servers or drop tracking cookies onto your device. YouTube’s tracking and telemetry network (including video performance, view counters, and behavioral profiling metrics) will only initialize if you explicitly grant advertising and functional cookie permission via our cookie consent banner.

Tell us what you think:

Montevista Rehabilitation and Skilled Care welcomes your questions and comments about privacy.

You can also email the management company with any privacy concerns. privacy@stonegatesl.com

Learn more about your Rights and Responsibilities.